APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Legal
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    Editor's Pick (1 - 4 of 8)
    left
    AI's Slow Growth in Law Firms

    David Furey, Chief Information Officer, Katten Muchin Rosenman LLP

    Enterprise Mobility Capabilities - Quick Wins!

    Michael Shea, CIO, Morgan, Lewis & Bockius LLP

    Our Calling and Time

    Vincent A. Marin, CIO, Sidley Austin LLP

    Unique Approach to Mitigate External Threats

    Curt Overpeck, CIO, Citizens Property Insurance

    Supporting Business with the Right Technology

    Andy Jurczyk, CIO, Seyfarth Shaw

    Innovation and Change, the challenge of getting it to stick

    Ross Forgione, CIO, Johnson Winter & Slattery

    Legal Knowledge Management and the Rise of Artificial Intelligence

    Christopher Zegers, CIO, Lowenstein Sandler LLP.

    AI Legal Counsel at Workplace?

    Lin Zhang, Head of Legal, China, CSL Behring

    right

    Social Media - Boon or Bane

    Steve Shappell, CLO, JLT Group

    Tweet
    content-image

    Steve Shappell, CLO, JLT Group

    Strategic Business Partners

    The role of a CLO has always been somewhat of a juggling act requiring many different hats and skills. While ethics, compliance, and transparency continue to be top priorities, CLOs are also starting to play a larger role in corporate strategy development than in the past. As companies grow and adapt to constant change, it is critical for CLOs to be proactive rather than reactive, with a strong emphasis on preventing problems before they happen. To that end, I make it my mission to not only be a trusted advisor to my colleagues by staying abreast of new developments in the law, but also to work closely with our executives in a consultative leadership role when critical decisions are being made. In other words, it is becoming more common for CLOs to serve as strategic business partners within their senior executive teams.

    Our firm expanded into the U.S. in late 2014 and experienced massive growth in a very short period of time, growing from zero to over 150 U.S.-based employees in just a year, a number we expect will double over the next few years. It has been a roller coaster ride unlike anything I have ever experienced and we have achieved tremendous success along the way. As we grow even larger in the coming years, critical decisions will continue to be made on a daily basis related to hiring, domestic and international compliance laws, new business opportunities, technology, process management, and risk mitigation. Ensuring those decisions are made legally and ethically, while also capturing additional business considerations in every analysis, is of the utmost importance to me, to our firm, and to our continued success.

    Additionally, one area of concern that keeps me awake at night is the potential for data breaches and the protection of corporate data. While our firm has robust safeguards in place to prevent such breaches, hackers are becoming more sophisticated by the day, and CLOs are playing a larger role in cybersecurity strategy, risk assessment, and prevention. In fact, according to a 2015 survey conducted by the Association of Corporate Counsel, over a quarter of CLOs reported data breaches within their organizations over the past two years, the average cost of which was around $3.5 million.

    It is critical for CLOs to ensure their organizations have policies and procedures related to employees’ social media use

    These statistics highlight the ever-increasing need for the role of CLO to evolve and adjust over time.Technology is here to stay, and we are relying on it more heavily than ever to drive results and compete in the marketplace. CLOs must be aware of potential risk factors facing their organizations and ensure appropriate procedures are in place to prevent and address such risks.

    Emerging Technology Challenges in Legal

    While the spectrum of technology-related challenges faced by an average company is vast (e.g. cloud computing, big data, mobile and remote computing, etc.), social media presents some particularly complicated issues for a CLO to assess. While on one hand it is critical for companies to embrace the value of social media for marketing, communication, and data collection, the use of social media may lead to surprising and unintended consequences, potentially exposing a company to legal, regulatory, and reputational risks.

    Social media played an important role in our firm’s growth and success during our first year of expansion into the U.S. market. Our ability to locate, communicate and connect with potential clients and employees through platforms such as LinkedIn served as a mobilizing tool for pursuing new business opportunities, as well as effectively marketing our brand and culture.

    That being said, the use of social networking for marketing, research, and communication opens a company up to exposures beyond their core business, and it is critical for CLOs to ensure their organizations have policies and procedures related to employees’ social media use. Additionally, it is important for CLOs to work closely with their senior executive teams to ensure the acquisition of the appropriate type of insurance and adequate limits of liability to address potential claims for defamation, intellectual property infringement, or the unauthorized release of personal data.

    In addition to social media platforms such as LinkedIn, CLOs must also consider implementing policies and procedures related to employee use of sites like Facebook, Twitter, etc., both in and out of the office. If you are not already familiar with the terms “friending, following, sharing, tweeting, tagging, and liking” in the context of social media, you might want to ask your teenager or tween for a quick lesson. Did you know that “Instagramming” is a thing? Well, it is. And it can lead to some legal risks you’ve probably never even considered.

    As for corporate profiles on social media sites, consider the potential damage that could be done if a hacker accessed your company’s Twitter account and posted a fake press release about your quarterly earnings or a potential acquisition, affecting both your stock price and reputation, along with potentially leading to a lawsuit. Limiting access to such corporate accounts can help reduce this risk, as well as having secure passwords in place. Further, if your company is considering posting earning reports or other material information on social media sites to get the word out, you must tell investors about it first to ensure all shareholders are on an even playing field when it comes to accessing information.

    Social media is an important avenue to market your brand, seek new business opportunities, and disseminate information, but make sure you proceed with eyes wide open.

    tag

    Big Data

    Cloud Computing

    Weekly Brief

    loading
    Top 10 Legal Tech Solution Companies - 2020
    ON THE DECK

    Legal 2020

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Listening Beyond Hearing

    Listening Beyond Hearing

    Salvatore Incardona, Head of IT, Amplifon Australia
    Modernizing Lending Through Innovative, Secure and Scalable Technology

    Modernizing Lending Through Innovative, Secure and Scalable Technology

    Steven Meek, Chief Information Officer, Pepper Money
    Advancing the Chemical Industry through Digital Transformation

    Advancing the Chemical Industry through Digital Transformation

    Jan Mandrup Olesen, Global Head of Digital Business, Indorama Ventures
    Cultivating a Sustainable Future through Collaboration

    Cultivating a Sustainable Future through Collaboration

    Jiunn Shih, Chief Marketing, Innovation & Sustainability Officer, Zespri International
    Mastering Digital Marketing Strategies

    Mastering Digital Marketing Strategies

    Tasya Aulia, Director of Marketing and Communications, Meliá Hotels International
    Building a Strong Collaborative Framework for Artificial Intelligence

    Building a Strong Collaborative Framework for Artificial Intelligence

    Boon Siew Han, Regional Head of Humanoid Component Business & R&D (Apac & Greater China), Schaeffler
    From Legacy to Agility Through Digital Transformation

    From Legacy to Agility Through Digital Transformation

    Athikom Kanchanavibhu, EVP, Digital & Technology Transformation, Mitr Phol Group
    Change Management for Clinical Ancillary Teams: Aligning Practice with Policy and Progress

    Change Management for Clinical Ancillary Teams: Aligning Practice with Policy and Progress

    Ts. Dr. James Chong, Chief Executive Officer, Columbia Asia Hospital – Tebrau
    Loading...
    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://legal.apacciooutlook.com/cxoinsights/social-media-boon-or-bane-nwid-1696.html