APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Legal
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    Editor's Pick (1 - 4 of 8)
    left
    AI's Slow Growth in Law Firms

    David Furey, Chief Information Officer, Katten Muchin Rosenman LLP

    Enterprise Mobility Capabilities - Quick Wins!

    Michael Shea, CIO, Morgan, Lewis & Bockius LLP

    Our Calling and Time

    Vincent A. Marin, CIO, Sidley Austin LLP

    Unique Approach to Mitigate External Threats

    Curt Overpeck, CIO, Citizens Property Insurance

    Supporting Business with the Right Technology

    Andy Jurczyk, CIO, Seyfarth Shaw

    Innovation and Change, the challenge of getting it to stick

    Ross Forgione, CIO, Johnson Winter & Slattery

    Legal Knowledge Management and the Rise of Artificial Intelligence

    Christopher Zegers, CIO, Lowenstein Sandler LLP.

    AI Legal Counsel at Workplace?

    Lin Zhang, Head of Legal, China, CSL Behring

    right

    Networking to Enhance Productivity

    Lisa Konie, Senior Director of Legal Operations, Adobe

    Tweet
    content-image

    Lisa Konie, Senior Director of Legal Operations, Adobe

    Much of my professional life revolves around the triumvirate of people, process and technology. As a legal operations executive for Adobe Systems Incorporated, these are the levers we regularly evaluate when driving for internal efficiencies. When we do not have a budget, we look at people and process. When we do not have time, we look at people and technology. When we do not have a headcount, we look at process and technology. While this is all true, however, it does not account for the missing theme running across each pillar: networking-Interacting with other people to further a goal. We all need to operate our legal teams as efficiently and effectively as possible, while being fiscally responsible within our organizations.

    Networking is not only a critical term and skill in technology and career advancement, but I would argue, is the backbone of the people, process and technology levers as well. When I want to implement a new technology solution, I turn to my network to see who has what experience. Do they like the solution? Was it easy to implement? Would they do it again? What issues are they having? How long did it take? All critical data points.

    One way we historically put this into action was to form a user group around a particular contract management solution. For me, it was a “support group,” because my company was struggling with its implementation of the solution. We did not necessarily like the tool. We were having challenges with user adoption. But, by bringing together a group of individuals that were all users of this solution to talk about the technology: the bumps and the warts, we became more knowledgeable and more powerful. We shared how we implemented certain components. We shared who we worked with at the vendor that were good, and those that were not so good. More importantly, we amplified our feature requests to the vendor. Instead of the vendor hearing from me, as one of their customers, we instead asked for feature enhancements on behalf of a dozen of their customers.

    Another way that my network is critical is when I needed to benchmark staffing ratios. I turned to my network to understand that they are doing.

    Networking is not only a critical term and skill in technology and career advancement, but i would argue, is the backbone of the people, process and technology levers as well

    Similarly, when I needed to assess a process, I turned to colleagues to understand how they do it at their companies.

    Data and knowledge sharing, and thus, our networks, are at the core of many of our roles. The old adage, it’s not what you know, but who, comes to mind. I thrive, because I have the support of others, namely, the Corporate Legal Operations Consortium (CLOC).

    Professionally, CLOC provides this amazing network, and more. This organization has connected me with casinos in Las Vegas, with in-flight entertainment providers in Illinois, with legal operations executives fighting the same battles as I, globally.

    We are an organization that thrives on this network: A complex system of interrelated people. People who can and do share experiences, People who pay it forward so that someone else doesn’t have to reinvent the wheel, People who want to share their expertise and wisdom, People who are newer and need help, People who are connecting, not only with other in-house legal operations leaders, but with the entire legal ecosystem of law firms, law schools, legal service providers and legal technology providers. People who are creating the tide that raises all boats.

    Recently, I benchmarked within CLOC on seniority levels within legal departments. This essentially was a request from my general counsel. We wanted to promote and we needed to build a case for our human resources team. Data is power. And what better leverage than to be able to provide a spreadsheet of what other major companies looked like from a seniority perspective. CLOC, with over 1100 members and a geographic reach of over 30 countries, was a perfect community from which to gather information. And it was just one email away.

    Similarly, at our 2017 Adobe Worldwide Legal Conference, we had a session about trying to crack the knowledge management nut. Our own, very intelligent legal professionals weighed in on what we needed to do. We listened and heard. However, the next step of refinement was to leverage my network of CLOC colleagues and the legal ecosystem. What’s working? What’s not? Who can help? I don’t need to reinvent this wheel when I have colleagues, and law firm partners and legal technology partners in my network that I can leverage.

    For Adobe, neither technology, nor process, nor people, should be viewed in isolation. They should be evaluated as possibilities that all have the common underpinning of knowledge through a network - someone else with experience and dexterity that can help me move the needle; that can help me avoid pitfalls; that can create the tide.

    To be successful in an operational role, a role focused on efficiency and effectiveness, it is critical to avoid being, or thinking in a silo. Leverage every resource around you: from tools and technology, to your network of people, and watch the magic happen!

    tag

    Adobe

    Legal Technology

    Entertainment

    Casinos

    Weekly Brief

    loading
    Top 10 Legal Tech Solution Companies - 2020
    ON THE DECK

    Legal 2020

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Advancing the Chemical Industry through Digital Transformation

    Advancing the Chemical Industry through Digital Transformation

    Jan Mandrup Olesen, Global Head of Digital Business, Indorama Ventures
    Cultivating a Sustainable Future through Collaboration

    Cultivating a Sustainable Future through Collaboration

    Jiunn Shih, Chief Marketing, Innovation & Sustainability Officer, Zespri International
    Mastering Digital Marketing Strategies

    Mastering Digital Marketing Strategies

    Tasya Aulia, Director of Marketing and Communications, Meliá Hotels International
    Building a Strong Collaborative Framework for Artificial Intelligence

    Building a Strong Collaborative Framework for Artificial Intelligence

    Boon Siew Han, Regional Head of Humanoid Component Business & R&D (Apac & Greater China), Schaeffler
    From Legacy to Agility Through Digital Transformation

    From Legacy to Agility Through Digital Transformation

    Athikom Kanchanavibhu, EVP, Digital & Technology Transformation, Mitr Phol Group
    Change Management for Clinical Ancillary Teams: Aligning Practice with Policy and Progress

    Change Management for Clinical Ancillary Teams: Aligning Practice with Policy and Progress

    Ts. Dr. James Chong, Chief Executive Officer, Columbia Asia Hospital – Tebrau
    Digital Transformation: A Journey Beyond Technology

    Digital Transformation: A Journey Beyond Technology

    John Ang, Group CTO, EtonHouse International Education Group
    Building A Strong Data Foundation: The Key To Successful Ai Integration In Business

    Building A Strong Data Foundation: The Key To Successful Ai Integration In Business

    Richa Arora, Senior Director Of Data Governance, Cbre
    Loading...
    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://legal.apacciooutlook.com/cxoinsights/networking-to-enhance-productivity-nwid-5486.html